Lenovo Shopping Help FAQ (2024)

Why should I buy a Lenovo product?

Lenovo offer an extensive range of computing products for home and business users. Our friendly Sales team are available on phone and chat to assist you to identify the best system to meet your needs.

Lenovo sells its complete product range online. This means you will always get the latest model, built to your exact needs - delivered to your door free of charge.

Where can I buy Lenovo products for my business?

You can buy Lenovo products for your business from Lenovo.com or you have the option to contact one our PC experts by calling us at 1800-4199-733 Mon-Sat - 9AM to 8PM / smbsales@Lenovo.com

How do I configure a laptop for purchase?

Many of Lenovo's computers can be customised to suit your exact requirements. You can choose the processor, operating system, hard drive, memory, warranty or accessory that's right for you.

I'm finding it hard to choose the PC that's right for me. Is there any easier way?

You can narrow down your choice based on price, screen size, processor, operating system, weight or usage. Alternatively, you always have the option to contact one of our PC experts. You can do this via Online Chat or by calling us at 1800-4199-733 Mon-Sat - 9AM to 8PM

I want to place bulk orders or need some specific products who do I contact?

You can call on the Toll-free number mentioned on the top of the website (1800 4199 733 Mon-Sat - 9AM to 8PM) or you can also chat with the Lenovo experts. You can also, write into ‘Contact Us’ with the detailed requirement and we will assist you with quotes and information based on the requirement.

What is CGST, SGST, IGST?

Since GST is a destination based tax, an end user consuming any goods or services is liable to pay the Goods and Services Tax. The tax is received by the State in which the goods or services are consumed and not by the state in which such goods are manufactured. In cases of exports, the seller of the goods or services is exempted from paying the tax.
Intra-State supply of goods or servicesis when the location of the supplier and the place of supply i.e., location of the buyer are in the same state. In Intra-State transactions, a seller has to collectboth CGST and SGSTfrom the buyer. The CGST gets deposited with Central Government and SGST gets deposited with State Government.
Inter-State supply of goods or servicesis when the location of the supplier and the place of supply are in different states. Also, in cases of export or import of goods or services or when the supply of goods or services is made to or by a SEZ unit, the transaction is assumed to be Inter-State. In an Inter-State transaction, a seller has to collectIGSTfrom the buyer.

How to input GSTN on website Purchase?

While placing the order, there is a field for inputting the GST Number and name of the company. Please input the same in that field correctly to ensure that the GST benefits are availed by you. Please ensure that the GST number inputted belongs to the buying party.

What are precaution, I have to take while putting the GSTN while purchasing?

"Important – Mentioning the GSTIN of a person other than the recipient could be treated as an offence in terms of Section 122(1)(vii) of the CGST Act, 2017".

As per Section 2(93) of the said act a recipient of goods or services is -

  • where a consideration is payable for the supply of goods or services or both, the person who is liable to pay that consideration;
  • where no consideration is payable for the supply of goods, the person to whom the goods are delivered or made available, or to whom possession or use of the goods is given or made available;
  • where no consideration is payable for the supply of a service, the person to whom the service is rendered

I have not received the credit of input GST paid to you?

If correct GST number provided & if it is not reflecting as input on GST portal, then in the next month amendment need to be done & simultaneously GST input will reflect on portal. Do write to us on at our customer care email address for addressing your concern. TFN/Email id/Chat for post-sales to raise a request

Can a GST invoice can be modified post delivery of the goods?

Lenovo will not make any changes in the invoice copy once it is generated/Product billed.

I haven’t given my GST number while placing the order, Can I give now and accordingly can you modify my invoice.?

NO, GST number should be placed at the time of placing the order.

Lenovo Shopping Help FAQ (2024)
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