Full List of Chase Credit Card Customer Service Numbers (2024)

If you need to make a payment on your personal or business Chase credit card, want to notify Chase of any potential fraud, or need to contact Chase Customer Service with a question, you can contact Chase using the number on the back of your card. If you’ve lost your card or don’t have it with you, you’ll need to know some critical numbers to help you.

We’ve compiled a list of essential Chase customer service numbers and some alternate contact methods so you can get in touch with Chase Bank regarding your account. The numbers vary depending on the reason for your call, but if you don’t know where to start, you can always contact the general customer service line, and they can direct your call as well.

Chase Personal Credit Card Customer Service Numbers

If you need to talk to someone regarding one of Chase’s personal credit cards, here are the numbers to use.

General Customer Service for Chase Personal Credit Cards800-432-3117 or contact the number on the back of your card for the following Chase personal credit cards:

  • Aer Lingus Visa Signature® card
  • Aeroplan® Credit Card
  • Prime Visa Card
  • British Airways Visa Signature® Card
  • Chase Freedom Flex℠
  • Chase Freedom Unlimited®
  • Chase Freedom Rise℠ Credit Card
  • Chase Sapphire Preferred® Card
  • Chase Sapphire Reserve®
  • Chase Slate Edge℠
  • Disney® Visa® Card
  • Disney® Premier Visa® card
  • Iberia Visa Signature® Card
  • IHG One Rewards Premier Credit Card
  • IHG One Rewards Traveler Credit Card
  • Marriott Bonvoy Bold® Credit Card
  • Marriott Bonvoy Boundless® Credit Card
  • Southwest Rapid Rewards® Plus Credit Card
  • Southwest Rapid Rewards® Premier Credit Card
  • Southwest Rapid Rewards® Priority Credit Card
  • United Club℠ Infinite Card
  • United Gateway℠ Card
  • United℠ Explorer Card
  • United Quest℠ Card
  • The World of Hyatt Credit Card

Hot Tip:This list includes all cards that Chase currently issues. If you have a card that is not listed, it may not be open to new applicants, but you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-955-9060

Make Payments by Phone: 800-436-7958

Verify Card: 800-432-3117 or the number listed on the activation sticker

Chase Business Credit Card Customer Service Numbers

This is the section you’ll want to use if you have a Chase business card.

General Customer Service for Chase Business Cards: 800-242-7338

You may want to also have a more direct customer service line depending on the business card you hold:

Ink Business Credit Card Services: 800-945-2028 or callthe number listed on the back of your card for the following Chase business credit cards:

  • Ink Business Cash® Credit Card
  • Ink Business Preferred® Credit Card
  • Ink Business Unlimited® Credit Card

General Customer Service for Chase Business Credit Cards: 800-346-5538or callthe number listed on the back of your card for the following Chase business credit cards:

  • United℠ Business Card
  • Southwest® Rapid Rewards® Performance Business Credit Card
  • Southwest® Rapid Rewards® Premier Business Credit Card
  • World of Hyatt Business Credit Card

Hot Tip:If you don’t see your card listed above, it may be that it is no longer open to new applicants. If you have a card that isn’t listed, you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 888-269-8690

Make Payments by Phone: 800-242-7338

Verify Card: 800-432-3117 or the number listed on the activation sticker

Online/Mobile Banking Technical Support:

  • Inside the U.S. — 877-242-7372
  • Outside the U.S. — 713-262-3300

Chase Debit Card Customer Service Numbers

If you have a Chase checking account and need assistance with your debit card, here are the numbers you’ll want to reference.

Customer Service: 800-935-9935

Request or Reset a PIN: 800-297-4970

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 866-564-2262

Verify Card: 800-432-3117 or the number listed on the activation sticker

Company Website: chase.com

Payment Mailing Address:
Cardmember Services
P.O. Box 6294
Carol Stream, IL 60197-6294

Customer Login: secure03a.chase.com

Secure Messaging:Log on to your account and click on Secure Messagesin your sidebar, or head directly to the secure messaging center.

In-Person: There are more than 16,000 ATMs and 5,000 local branches — find a location near you

Twitter: Tweet questions to @ChaseSupport

Facebook: Send messages viaFacebook

Final Thoughts

Use this compilation of Chase customer service numbers and contact methods in the event that you have an issue with your Chase card. Included is the customer service contact information for Chase personal credit card holders, business card holders, and debit card holders. And it includes phone numbers along with ways to contact Chase via social media and secure messaging.

The information regarding the Chase Freedom Flex℠ was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Slate Edge℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Marriott Bonvoy Bold® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Marriott Bonvoy Boundless® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Starbucks® Rewards Visa® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Freedom Rise℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.The information regarding the Discover® it Secured card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Featured Image Credit: Chase

Frequently Asked Questions

How do I contact Chase Customer Service?

There are many ways to contact Chase Customer Service, but the fastest method is to call. Depending on the reason for your call, you may want to call the general customer service line at 800-432-3117 for personal credit cards and 800-242-7338for business credit cards. You can also send a secure message via the website or mobile app, head to a local Chase branch, or contact Chase via Twitter or Facebook, but these may not be as fast as calling the main customer service line.

How do I dispute a charge with Chase?

To dispute a charge on your Chase credit card, you’ll want to call the fraud/dispute department immediately.

  • For personal credit cards, call: 800-955-9060
  • For business credit cards, call: 888-269-8690

Chase customer service is available 24/7 to assist with your concerns.

Can I pay my Chase credit card by phone?

You are able to make payments for your Chase credit cards by phone.

  • For personal credit cards, you can call the number on the back of your card or call: 800-436-7958
  • For business credit cards, you can either call the number on the back of your card or call: 800-242-7338

This is an automated system, so it is available 24/7.

How do I verify my Chase credit card?

Once you receive your Chase credit card, you’ll need to verify that you have received it. There are a few ways to do this:

  • By Phone: Call the number listed on your card or call 800-432-3117for personal,business, or debit cards. You will need to enter your 16-digit card number when the system prompts you.
  • Online: Visit the Chase verify page or sign in to your chase.com account and find your new card under My Accounts.

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Full List of Chase Credit Card Customer Service Numbers (1)

About Christy Rodriguez

After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.

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Full List of Chase Credit Card Customer Service Numbers (2024)

FAQs

Full List of Chase Credit Card Customer Service Numbers? ›

Credit Card: 1-800-432-3117. Go to chase.com/customerservice for call center hours.

How do I speak to a Chase credit card representative? ›

Credit Card: 1-800-432-3117. Go to chase.com/customerservice for call center hours.

What number is 1 800 242 7338? ›

Fraud Protection Services

If you think you have an issue with fraud on your account, please contact us at 1-800-242-7338 for assistance.

What is the Chase customer service number? ›

Who is 877 242 7372? ›

To get started call 1-877-CHASEPC (1-877-242-7372). For Spanish please press 9.

Can you chat with a Chase agent? ›

Sign in to the Chase Mobile app and you'll see the Chase Digital Assistant icon in the upper left corner of the screen. Tap the icon to bring up a chat window and type questions in your words.

How do I contact Chase United credit card customer service? ›

Dedicated Cardmember service

Chase and United are dedicated to delivering exceptional service to our Cardmembers. Whenever you call, a knowledgeable and empowered Customer Service specialist will assist you 24 hours a day, 7 days a week. Simply call 1-800-999-6977 or 1-614-248-2161 for assistance.

Whose number is 1 800 9556600? ›

Summary: Capital One offers various financial services, including credit cards, loans, banking, and savings accounts. If you have missed a payment or underpaid your last bill, you may receive several calls from Capital One at 800 955-6600.

Whose number is 1 866 564 2262? ›

If your card is lost or stolen, or you think someone used your account without permission, tell us immediately by calling 1-866-564-2262 for debit card customers, 1-800-955-9060 for credit card customers, and 1–888–269–8690 for business credit card customers.

What number is 1 877 470 9042? ›

My wife applied for Chase card and got a letter to confirm that she really applied. Internet shows that it is a correct number. She will give them their letter referral number to show that we received their letter.

What is the phone number for Chase credit card application? ›

If you apply for a credit card with Chase, we may provide important updates until we make a decision on your application. If you urgently need an update, please refer to any communications we've sent or call us at 1-888-338-2586. You can also call this number to check a Chase business credit card application status.

How to close Chase credit card without calling? ›

A faster option for closing your Chase credit card is to send a secure message through your online account or the Chase mobile app. Select the option that says “I have a question about one of my accounts,” and then choose the credit card you want to close.

Is Chase having issues right now? ›

User reports indicate no current problems at Chase

Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.

What phone number is 800 945 2000? ›

If your card has been lost, stolen or damaged, call us at 1-800-945-2000. A customer service specialist will assist you with replacing your card. Free overnight shipping for your replacement card to any U.S. street address is available at your request.

Whose phone number is 8772735740? ›

You will see this number on your caller ID: 1-877-273-5740 (it might be a good idea to program this number in your phone's address book as "Text Fraud Alert"). This text will give details about the suspected transaction. You will need to respond to the text to either authorize or deny the charge.

Is 888 844 7979 Chase? ›

They use the Chase automated message greeting to make it seem legit, but it just plays on a loop. If you have a Chase account, go ahead and block 888-844-7979.

What number is 1 800 945 2000? ›

For additional assistance with the Text Services, contact customer service by calling 1-800-945-2000. By using the Text Services you represent and warrant to Chase that you have permission to use the mobile telephone number that you have provided.

How do I contact Chase Merchant Services? ›

If you have a question about fees or need general support for your existing processing account, please call Chase Merchant Services. For U.S. merchants, call 1-888-886-8869, and Canadian merchants call 1-800-265-5158.

How do I message Chase customer service? ›

If you're an existing customer, just sign in to chase.com to send us a secure message. From your accounts page, go to the side menu (the three-line icon in the top left corner) and choose "Secure messages."

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